Prior to buying the Nintendo DS lite I knew that there were a few problems with the left hinges. I thought that the people that were having trouble either played it a lot or were rough with their systems. It turns out that by just leaving the system sit on my desk the top left hinge can crack! Lately I have not been using the system but sometime between last week and today, the hinge simple cracked. I have a few photos to show the crack.
It’s really not that big of a deal but since the whole screen half is connect with this hinge, it actually is pretty important. The crack its self is hairline, I actually thought it was a stray hair. The word around the internet is that Nintendo is fixing these for free but there have been reports that customers were charged $50 to $100 for the repair. I’m not sure if Nintendo can simply repair these things or if they totally replace them but it seems like a waste of money on their part. Then again I guess they could just make a half decent product considering their main market is children.
It was reported that about 14% of DS lites had the hinge crack. The interesting this is that the system came our in
June 2006 and the warranty is 12 months so there is a lot more time for new problems to appear. I would maybe say that 50% will have the problem in the warranty perioid and at least 80% will have a cracked hinge in the 2 year period.
I really like my DS lite, although I don’t really play it a lot. I pretty much just use it for the web browser and playing the odd Mario Kart game. I really hope Nintendo repairs or replaces this for me. I’d be more happy with a coupon to $150 (cost of DS lite) off the Wii though!
December 9th, 2007 at 5:57 pm
PHFFFFT!!!
WOO, THAT SMELLS!!!
December 15th, 2007 at 7:26 pm
The left hinge on my DS Lite cracked too! I just found out a few minutes ago actually when I was cleaning it. Plus, it’s just out of the 12 month service warrenty. Oh well. I’ll just keep playing my PS3. ;)
January 6th, 2008 at 1:01 pm
Just called (1/6/08) Nintendo USA 1800-255-3700 and was told $90 for repair due to “physical abuse.” They deny it is a design defect, and claim the only problem is with certain models and only the left side.
Appears the only resolution is to widely complain on blogs and file a complaint with the Attorney General office.
February 5th, 2008 at 9:38 am
mine cracked as well. but its on the right side. i’m really careful with it & a part came right off. when i open it it doesn’t even turn on & i got it for christmas..
its unbelieveable. this is the second one this has happeend to.